Privacy Policy
Introduction
This Privacy Policy describes how Inclusione Technologies Private Limited and its affiliates (collectively “Inclusione Technologies Private Limited”, “we”, “our”, “us”) collect, use, share, protect or otherwise process your information/personal data through our website powerdown.in. Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.
Collection
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID and/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information (in order to enable use of certain features when opted for, available on the Platform) etc., all of the above being in accordance with applicable law(s). You always have the option to not provide information by choosing not to use a particular service or feature on the Platform.
Usage
We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolving disputes; troubleshooting problems; informing you about online and offline offers, products, services, and updates; customizing your experience; detecting and protecting against fraud and criminal activity; enforcing our terms and conditions; conducting marketing research, analysis and surveys; and as otherwise described to you at the time of collection of information.
Sharing
We may share your personal data internally within our group entities, corporate entities, and affiliates to provide you access to the services and products offered by them. We may disclose personal data to third parties such as sellers, business partners, logistics partners, payment providers, and other service providers where necessary to provide services, comply with legal obligations, enforce agreements, or prevent fraudulent or illegal activities. We may also disclose information to government authorities or law enforcement agencies if required under applicable laws.
Security Precautions
To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession, we adhere to strict security guidelines and use secure servers to protect your data. However, internet transmissions cannot always be guaranteed as completely secure, and users acknowledge inherent risks associated with online data transmission. Users are responsible for maintaining the confidentiality of their account credentials and passwords.
